What is Zendesk Connector?

What is Zendesk ?

Zendesk Connector is a Data Studio connector that helps to connect Data Studio with Zendesk and use it as a data source in Data Studio.

Zendesk Connector turns your data into informative dashboards and reports that are easy to read, easy to share, and fully customizable.

Zendesk is zendesk's support ticketing system, designed to help you track, prioritize, and solve customer support interactions .

How does it work?

Step 1: Choose "Zendesk " connector from Google Data Studio Partner Gallery

Step 2: Click on 'AUTHORIZE' button for authorizing your google account.

Step 3: Once you are authorized to google account then you need to authorize for third-party service. In this case Zendesk .

Step 4: Enter your Zendesk path, username(Email) and password and click Submit button.

How to get Path :

  • Go to your Zendesk dashboard, on the top bar you will get the path

  • Use the Zendesk(app's) Username(Email) and Password while authorizing.

How to enable password access:

  • Go to your Zendesk dashboard, Click the Zendesk Products icon in the top bar, then select Admin Center.

  • In Zendesk admin center, left side of the bar select Apps and integrations and select Zendesk API

  • And enable the password access

Step 5:After successfully authorizing, you will get object dropdown. Choose the object

Step 6: Click on 'Connect' button.

Step 7: The available fields from the Object is listed .

Step 8: Use this as a data source and continue normally with designing your report in Data Studio.

Step 9: Click on 'Create Report' button.

Step 10: You can customize the dashboard as you want.

Zendesk Data Studio Dashboard

An example of a dashboard created in Data Studio with Zendesk Data Connector.