ZENDESK
What is Zendesk Connector?
Zendesk Connector is a Looker Studio connector that helps to connect Looker Studio with Zendesk and use it as a data source in Looker Studio.
Zendesk Connector turns your data into informative dashboards and reports that are easy to read, easy to share, and fully customizable.
What is Zendesk ?
Zendesk is zendesk's support ticketing system, designed to help you track, prioritize, and solve customer support interactions .
How does it work?
Step 1: Choose "Zendesk " connector from Looker Studio Partner Gallery
Step 2: Click on 'AUTHORIZE' button for authorizing your google account.
Step 3: Once you are authorized to google account then you need to authorize for third-party service. In this case Zendesk .
Step 4: Enter your Zendesk path, username(Email) and password and click the Submit button.
How to get Path :
Go to your Zendesk dashboard, on the top bar you will get the path
Use the Zendesk(app's) Username(Email) and Password while authorizing.
To get the password, check the instructions mentioned below.
How to enable password access:
Go to your Zendesk dashboard, Click the Zendesk Products icon in the top bar, then select Admin Center.
In Zendesk admin center, left side of the bar select Apps and integrations and select Zendesk API
And enable the token access.
Add API token and use it as password while authentication.
Step 5:After successfully authorizing, you will get object dropdown. Choose the object
Step 6: Click on 'Connect' button.
Step 7: The available fields from the Object is listed .
Step 8: Use this as a data source and continue normally with designing your report in Looker Studio.
Step 9: Click on 'Create Report' button.
Step 10: You can customize the dashboard as you want.
Pricing
Zendesk - Looker Studio Dashboard
An example of a dashboard created in Looker Studio with Zendesk Data Connector.
Zendesk-Dashboard_report-_by_Jivrus_Technologies.pdf