Freshdesk

What is Freshdesk Connector?

Freshdesk Connector is a Data Studio connector that helps to connect Data Studio with Freshdesk and use it as a data source in Data Studio.

Freshdesk Connector turns your data into informative dashboards and reports that are easy to read, easy to share, and fully customizable.


What is Freshdesk?

Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster

How does it work?

Step 1: Choose "Freshdesk " connector from Google Data Studio Partner Gallery

Step 2: Click on 'AUTHORIZE' button for authorizing your google account.



Step 3: Once you click Authorize button, you can provide access with your Google account

Click on 'Allow' button for Access google Account.



Step 4: Click on 'Accept' button for authorization.


Step 5: Enter the path and key of your Freshdesk domain and click Submit button.


To get the Api Key:

  • Go to your Freshdesk profile settings.

  • You can find your API key in profile settings.

To get Freshdesk path:

  • Go to the Freshworks Switcher option in the left bottom in sidebar and you will get your Freshdesk path.

  • Here jivrus.freshdesk.com is the path.

Step 6: After successfully authorizing, you will get object dropdown. Choose the object.

Step 7: Click on the 'Next' button.

Step 8: Click on the 'Connect' button.

Step 9: The available fields from the Object is listed.

Step 10: Use this as a data source and continue normally with designing your report in Data Studio.

Step 11: Click on the 'Create Report' button.

Step 12: You can customize the dashboard as you want.

Note: Freshdesk Data Studio Connectors supports all data centres. You can check out all the supported data centeres here.

Freshdesk - Data Studio Dashboard

An example of a dashboard created in Data Studio with Freshdesk Data Connector.

_Freshdesk_-_Dashboard_-_by_Jivrus_Technologies.pdf

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